Terms of Service Last update 1 month ago

The terms "us", "we", "our" refer to DealMega.com and its managing companie: Responsivecoding Corp Ltd. (Reg. No: 15452793 ) (71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UK ). "You" or "User" means you as a user of the Site.


DealMega reserves the right to modify these Terms of Service and any associated agreements at its sole discretion, with amendments taking effect upon posting on the Site. Your continued use of DealMega Services after the Last Updated date indicates your acceptance of the revised Terms of Service and Related Documents. Failure to agree with these terms requires cessation of access to DealMega Services. For detailed policies regarding Site activity and usage, please refer to the respective sections herein.


For any inquiries regarding DealMega Services or the Terms of Service, our dedicated Support Team is available 24/7 to assist you. Reach out to our Support Team here.


Terms of Use:
  • Users must be of legal age or have reached the age of majority in their jurisdiction to access DealMega Services.
  • Registration requires a valid email address or social media account.
  • Each User is permitted one account; duplicate accounts may be deleted at DealMega's discretion.
  • Users can delete their Account after completing all orders, with the understanding that deletion is irreversible. Accounts mistakenly deleted can be restored within 30 days by contacting DealMega’s Support Team. However, recreating an account with previously used credentials is prohibited after deletion. Users must withdraw all funds before deleting their Account.
  • Buying, selling, gifting, or sharing a DealMega account is prohibited.
  • Usernames must adhere to specified guidelines; offensive or abusive language is not allowed.
  • Users are responsible for safeguarding their authentication details and must report any abuse promptly.
  • Users bear responsibility for all content posted on DealMega and agree to indemnify DealMega for any expenses incurred due to copyright claims.
  • Users acknowledge they are not employees or agents of DealMega and cannot represent themselves as such.
  • Users cannot assign their rights and obligations under these Terms of Service without DealMega’s consent.
  • Prohibited content includes profanity, unauthorized advertising, and any material that harms DealMega's brand image.
  • DealMega reserves the right to remove or suspend material and accounts without explanation in cases of suspected unauthorized access or spam. Blocked accounts can complete existing orders but cannot accept new ones until reinstated.
  • Disputes, including financial matters, can be resolved by contacting DealMega’s Support Team. Unique issues will be addressed at the discretion of the Support Team.
  • Users are prohibited from disclosing confidential information obtained on DealMega.
  • Sellers are responsible for compliance with local regulations and laws.
  • Unethical advertising methods are prohibited.
  • DealMega may unilaterally terminate these Terms of Service for any breach.
  • Related documents include Copyright Protection, Prohibited Services, Approval Process, and the Privacy Policy.
  • DealMega balances are not intended for indefinite holding; inactive accounts may incur archival charges.


Data Policy:
  • Upon registration, users consent to the storage and processing of personal data by DealMega, including receiving newsletters.
  • DealMega collects, stores, and processes user data for operational, promotional, and affiliate program purposes.
  • Control over personal correspondence may be exercised by DealMega to enforce Terms of Service compliance.
  • DealMega.com along with their content and materials, are proprietary and protected by intellectual property laws.


DealMega Service Rules:


General Terms:
  • DealMega is an online marketplace for buying and selling freelance services.
  • Buyers purchase services and are categorized into seven levels.
  • Sellers offer services and are categorized into three levels.
  • Users can be both sellers and buyers.
  • The Dealmega Account is a user's personal section on DealMega.
  • The Portfolio showcases a seller's work samples.
  • The Marketplace comprises all Dealmega offered by sellers.
  • Package Dealmega and extra options are available.
  • The Dealmega page provides details about individual Dealmega's.
  • The Order page facilitates communication between buyers and sellers.
  • Task-based orders allow for work to be divided into segments.
  • Custom Dealmega offers and requests cater to specific needs.
  • Dealmega’s Choice is a badge for high-quality and fast delivery.
  • Your Balance includes earnings and refunded payments.
  • Partners handle payments.
  • Earnings are money received from completed orders.


Gig:
  • Creating gigs is free.
  • Approval is required before gigs are listed.
  • Sellers agree to fulfill services as described.
  • Dividing orders to inflate order count is prohibited.
  • Misleading buyers about services is forbidden.
  • Errors on gig pages must be promptly corrected.


Orders:
  • Buyers pay in advance, with payments held until completion.
  • Prohibited services must be rejected.
  • Buyer descriptions take precedence.


Order Completion:
  • Orders are marked Complete upon buyer approval or arbitration resolution.
  • Buyers have a set time to approve deliveries.
  • Task-based orders follow similar completion procedures.


Revisions and Additional Services:
  • Orders meeting requirements are considered completed.
  • Revisions are provided as needed without extra charge.
  • Additional services are offered at seller discretion.


Order Cancellation:
  • Valid reasons are required for cancellation.
  • Cancellation refunds are processed immediately upon confirmation.
  • Certain cancellations may result in penalties.
  • DealMega reserves the right to cancel orders for various reasons.
  • Incomplete or fraudulent orders may be canceled, with refunds issued accordingly.
  • Partial order cancellation is not permitted.
  • These Terms of Service provide comprehensive guidelines for using DealMega Services.


Intellectual property rights

All intellectual property rights associated with the delivery of an order are transferred to the Buyer after the successful completion and payment of the order, unless an alternate agreement is reached between the Buyer and the Seller. If intellectual property involves elements subject to licensing, Dealmega requires the Seller to transfer the license or, if applicable, provide the Buyer with a reasonable warning regarding the need for the additional acquisition of a relevant license. All transfer and assignment of intellectual property to the Buyer shall be subject to full payment for the Dealmega service, and the delivery may not be used if payment is canceled for any reason. Violation of this rule may result in the suspension of a Buyer’s account. Unless otherwise specified, Sellers are not entitled to receive and may not solicit from the Buyer any and all royalties earned from the sale of their work. Some Dealmega services require the purchase of a license for commercial use. In such cases, if a User (Buyer) purchases a service for personal use, the Buyer will own all the rights necessary for such use and will not need a license for commercial use. However, if the Buyer intends to use it for any purposes directly or indirectly related to any business or intended for profit, the Buyer will need to purchase a license for commercial use as provided for by the relevant Dealmega service.


Exchange of contact information

Soliciting and providing contact information, including but not limited to name, surname, email address, phone number, and social media accounts, as well as agreeing to communicate off of Dealmega, is prohibited. Violations may lead to a reduction in a Seller’s ratings. Exceptions are made for orders for which the exchange of contact information is clearly necessary. Examples include but are not limited to the provision of an email address from AdSense to set up advertising campaigns, a link to a social media account that a Seller will grow, and a Skype ID for consulting services. Sellers must explicitly indicate the need for certain contact information in advance in the description of their service or when sending a Custom service offer. Sellers agree that any and all private information provided by Buyers is confidential and may not be transferred or used for any purpose other than the completion of the order itself. All interactions between Buyers and Sellers, including but not limited to placing orders, payment, negotiation of terms, and approval of the delivery, must take place within Dealmega Services.


Reviews and seller ratings:

Once an order is completed or canceled, Buyers can leave a review about their experience working with the Seller and their impression of the Seller’s service. Dealmega does not remove reviews unless there is a clear violation of Dealmega’s Terms of Service. Buyers may leave a review within 30 days. For some categories, Buyers will have 60 days to leave a review. Once a positive review is posted, a Buyer can edit or delete it within 30 days. For some categories, positive reviews can be edited or deleted within 60 days. Negative reviews can only be edited or deleted within two days. Positive and negative reviews influence a Seller's rating. Sellers may not artificially inflate or increase their ratings in any way. Sellers found to be engaging in such activities will be penalized. Refusing to fulfill an order without a valid reason negatively impacts a Seller's rating. Sellers may solicit Buyers for reviews but may not explicitly request a positive review. By posting reviews on Dealmega, Users grant Dealmega exclusive, royalty-free, fully paid, perpetual, irrevocable intellectual rights without restriction worldwide to such reviews. At the same time, Dealmega does not bear any obligations for the content of any reviews that it may receive from users.


User-generated content:

Dealmega is not responsible for user-generated content. However, if you come across any content posted on Dealmega that may violate these Terms of Service, you must inform Dealmega about it via the feedback form located here. All requests are considered by the Support Team. All content uploaded by users to Dealmega is considered user-generated content. Dealmega makes reasonable efforts to monitor content uploaded to Dealmega Services but cannot be held liable for user-generated content. Users are individually responsible for their content and the consequences of its use, disclosure, storage, and transmission. Users are solely responsible for checking all files transmitted on dealmega.com for viruses and malware. Files provided in correspondence and the order form are stored on Dealmega for two years, after which they are deleted. Files from paid orders that the Seller attached to the final submission of an order will be kept permanently. By uploading to or creating content on dealmega.com you represent and warrant that you own or have obtained all rights, licenses, consents, permissions, power, and/or authority necessary to use and/or upload such content and that such content or its use on Dealmega does not and shall not: infringe or violate any intellectual property, proprietary or privacy, data protection or publicity rights of any third party; violate any applicable local, state, federal, and international laws, regulations, and conventions; violate a third party's intellectual property, policies, and/or terms of service. Users (both Buyers and Sellers) agree that, unless they explicitly indicate otherwise, the content that they create/upload to dealmega.com, including service texts, photos, videos, user photos, user videos, and any other information, including the display of completed work, may be used by Dealmega at its sole discretion for marketing and/or other purposes. If a violation is reported, Dealmega has the right to remove such content. Users agree to reimburse any expenses incurred by Dealmega in case a copyright claim is made against Dealmega.


PAYMENTS AND FINANCES


Dealmega Money-back Guarantee:

While a Seller works on a Buyer’s order, the Buyer’s payment is held safely by Partners. Partners provide Users of Dealmega Services a tool to deliver, hold, and receive payments. Under Dealmega’s Money Back Guarantee and Buyer Protection program, Buyers are entitled to a refund to their Balance: instantly if the Buyer cancels the order within 20 minutes of placing it; instantly if the Seller doesn’t start working on the order within 24 hours from the time the order was placed; instantly if the Seller doesn’t complete the order on time and the Buyer chooses to cancel it; instantly if the Buyer and the Seller mutually agree to cancel the order; as soon as a Dealmega Support Specialist reviews the order if the order is completed poorly or is incomplete. To initiate a refund, the Buyer should request order cancellation on the order page. Depending on the reason for cancellation, the order can be canceled within 0–48 hours of the request. Refunds cannot be requested after the Buyer confirms the order is completed. The refunded amount can be returned to the card used to pay for the order within seven days of the payment.


Partners:

Dealmega cooperates with Partners to collect payments from Buyers, transfer such payments from Buyers to Sellers, and store funds on Users’ Balances. All services related to the withdrawal of funds on dealmega.com are also performed by Partners. For purposes here mentioned, Users undertake to accept the Partners’ offer, user agreement, and other documents of the Partner. Sellers authorize the Partners to receive and transfer payments from the Buyer’s account to the Seller’s account. All Users authorize the Partners to withhold Dealmega’s Service Fee on the basis of these Terms of Service for the use of Dealmega Services and other fees (if applicable). Your account on a Partner’s service may only be linked to one Dealmega account. It is prohibited to link one credit/debit card to multiple Dealmega accounts. All funds available for withdrawal will be stored on your behalf on the Partner's account. Dealmega reserves the right, through any of the Partners, to freeze the transfer of funds in the event of any suspicious or fraudulent activity detected on Dealmega Services or in case of orders’ cancellation. It is prohibited to submit a dispute about the cancellation of an order or payment, or cancel a transaction through your payment service provider. This may lead to a temporary hold on your account and balance.


Paying For Orders:

By making or receiving payments through Dealmega Services, you accept and agree to be bound and abide by these Terms. Sellers and Buyers undertake to use the Partner's payment system for all transactions. It is prohibited to make payments off of Dealmega Services. If a User is asked to use an alternative payment method, they should immediately contact Dealmega's Support Team. Orders can be paid with debit / credit cards and Paypal. Buyers can also use funds that they may have on their Balance. By ordering a service or a custom offer, Buyers agree to pay Sellers for their services, along with all associated commissions and fees. When making a purchase, Buyers see the total amount to be paid. Sellers agree that the transfer of Earnings from the Partner is equivalent to the payment made by the Buyer directly to the Seller. Buyers’ payment obligation to Sellers will be fulfilled after the Partner receives the payment. The Partner is responsible for transferring funds to Sellers. At the same time, if the Partner does not transfer any amounts to the Seller, the Seller must contact Dealmega and must not communicate with the Buyer or the Partners directly. The Seller agrees that Dealmega may specify payment details in receipts, notifications, and other documents provided to Buyers if Dealmega deems it necessary or reasonable. An additional commission may be charged for the transfer of funds in accordance with the Partner's terms and conditions.


Dealmega’s Service Fee:

By using Dealmega, Users agree to pay Dealmega’s Service Fee.

Service fee only 7.5%. If buyer order $100, then sell will get $92.5


Security

In case of cancellation of an order, the paid funds will be returned to the Buyer's balance. Refunds for canceled orders are returned to the Buyer's balance and are available for future purchases and withdrawals on Dealmega Services. For security reasons, Users can withdraw funds to a different card than the card they used to top up their Balance only six months after such funds were added. Users can withdraw funds to the card they used to top up their Balance within seven days after such funds were added. Issues related to the refund of payments are within Dealmega’s sole discretion. In order to protect against fraud, unauthorized transactions (such as money laundering), claims, or other liabilities, all payment information is collected either by Dealmega or the Partners. All orders are processed via secure transactions. All paid funds are placed in an escrow account and transferred to the Seller only after the work is completed. Placing any other type of order is not possible on Dealmega Services. It is prohibited to perform unpaid (test) tasks and conduct transactions outside the order's framework. Violations will result in your account being penalized and/or frozen. Dealmega does not have access to payment information provided to Partners. This information is governed by the Partners' privacy policy. By making payments and/or providing payment details on Dealmega Services, you represent and warrant that: you are legally authorized to make payments on Dealmega Services using the payment method you have chosen; your actions do not violate any applicable law. You agree to receive invoices and/or payment receipts from Dealmega electronically in the form of PDF documents, by email, or on dealmega.com.


Withdrawing Funds:

Funds refer to the money on a User’s Balance. A Seller receives funds for completing orders. A Buyer may also have funds because their payment was refunded following an order cancellation. Funds can be withdrawn or used for purchases in Dealmega Services in accordance with these Terms of Service. In most cases, requests placed on Monday or Thursday will be processed on the next withdrawal date. In some rare cases, it may take up to 5 business days for your withdrawal request to be processed and your funds to be credited to your account. Dealmega reserves the right to temporarily suspend a User’s ability to withdraw funds to prevent fraudulent or illegal activities or for other security reasons. At this time, Dealmega Supported Payoneer and Paypal as withdrawal method. We will be added more withdrawal method in future.


Taxes:

Users are responsible for paying any direct or indirect taxes, including any GST, VAT or income tax, which may be applied to them depending on their place of residence, location or otherwise, in accordance with provisions of their jurisdiction. Sellers represent and warrant that they comply at all times with their obligations under income tax provisions in their jurisdiction. Prices shown on Dealmega include all taxes and charges that may apply to Sellers. The current legislation may require Dealmega or the Partners to charge Users with indirect taxes (such as Sales Tax, VAT or GST) or to withhold taxes. Any amount that Dealmega or the Partners will be required to collect will be in addition to the purchase amount and any other fees payable by Buyers, and any amount that Dealmega or the Partners will have to withhold will be deducted from Sellers’ income, as required by applicable laws. Indirect taxes are in addition to the price indicated on Dealmega, and in any event, any such taxes will always be displayed to Buyers before payment.


Dispute Settlement (arbitration):

Any disputes and disagreements between a Seller and a Buyer are resolved through one-on-one negotiations or with the assistance of a Support Team Specialist. If negotiations are unsuccessful, the Buyer or the Seller has the right to apply for arbitration. The application will be forwarded to a competent Dealmega’s Support Team Specialist (the arbiter) to evaluate and resolve the dispute. A decision will be reached within 3 business days; however, this time period may be extended in exceptionally challenging circumstances. Arbiters do not evaluate orders’ creative components, including but not limited to colors, fonts, and writing style (with the exception of deliveries that clearly do not correspond to the standards displayed in the Seller’s portfolio). When working on an order, Sellers should never take action that could harm Buyers. For example, Sellers should not make edits or upload files that would harm the site or the site’s users while working with site accesses. If a Buyer is found to have been hurt by a Seller, the arbiter will cancel the order, and the Seller's account will be penalized and/or suspended. Should an arbiter discover that an order is in severe violation of Dealmega’s Terms of Service (e.g. the type of service is prohibited on Dealmega, or the order may be fraudulent, etc.), the arbiter has the right to cancel the order and apply sanctions to both parties. If the order is fraudulent or in clear violation of the law, the Buyer’s payment shall be returned to their credit/debit card. In other cases, the funds shall be returned to the Buyer’s Balance. If Seller and Buyer have come to a mutual agreement regarding partial payment for the order, Dealmega's arbiter will decide based on the wishes of both parties and the Terms of Service. A Buyer maintains the right to leave a review for an order that ends in arbitration, even if the arbiter rules in favor of the Seller. A Buyer may not leave a review when they request additional services that exceed the original scope of the order from the Seller.


Proprietary Rights:

Users do not have the right and undertake not to perform the following actions with respect to Dealmega Services or any of their parts, components, or extensions: copy, transfer, adapt, modify, distribute, transmit, display, create derivative works, publish or reproduce them in any way; reverse assemble, decompile, reverse engineer, or other attempt to derive the source code, underlying ideas, algorithms, structure or organization; remove any copyright notice, identification or any other proprietary notices; circumvent, remove, alter, deactivate, degrade or interfere with any technological measure or protections of the content of the Dealmega Services; attempt to gain unauthorized access, interfere with, damage or disrupt the operation of dealmega.com or Dealmega Services; use automation software (bots), hacks, modifications (mods) or any other unauthorized third-party software designed to modify the Dealmega Services; introduce any viruses, trojan horses, worms, logic bombs or other materials that are malicious or technologically harmful into the Dealmega Services; use any robot, spider, crawlers or other automatic device, process, software or queries that intercepts, “mines,” scrapes or otherwise accesses Dealmega Services to monitor, extract, copy or collect information or data from or through Dealmega Services, or engage in any manual process to do the same; use Dealmega Services in any manner that could damage, disable, overburden or impair them, or interfere with any other users’ enjoyment of the website or mobile app; access or use Dealmega Services in any way not expressly permitted by these Terms of Service. Users also guarantee not to permit or authorize anyone else to do any of the foregoing.


Disclaimer Of Warranties:

You use Dealmega’s Services at your own risk. Dealmega Services and any services obtained through them are provided on an "as is'' and "as available" basis, without any warranties of any kind, either express or implied. Neither Dealmega nor any other person associated with Dealmega makes any warranty or representations with respect to the completeness, security, reliability, quality, accuracy or availability of Dealmega and Dealmega Services. Neither Sellers nor Dealmega gives any guarantees, express or implied, including with respect to any service or the suitability of the result of the work for a specific purpose. Neither Sellers nor Dealmega is responsible for any claims or incidental, indirect or other damages arising from the use of the work result.